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We help customers deliver their purchases. Shipping quotes and other information are provided after the invoice is paid in full. Please send your correct shipping address to boutiquia@gmail.com, with detailed order information.
Due to the sheer volume of sold items and a large number of buyers/winners of each auction, please allow a processing time of up to 3 weeks prior to shipping, after the payment is made in full.
We strive to save postage and shipping costs for our clients while making sure that the items will reach our clients safely. In order to do so, we need to sort, pack, and quote from large range of courier services. We appreciate your understanding and patience in advance. Our staff will be in close touch with you to expedite the process.
Special Advices to Buyers/Bidders from China:
Upon request, we provide services to pack, ship, and clear customs on our client's behalf. We strongly advise our clients to use our shipping services to save time and money - especially for those over-sized or heavy items (e.g. large bronze, stone carvings, etc) or fragile items. We will use our branch in China to redistribute the items in China, through local shipping/courier services.
All properties purchased from Boutiquia Auctions must be collected or shipping arrangements made within 45 days of the auction closure(unless otherwise delayed due to weather or other force majeure events). Each item unclaimed for over 45 days will incur a storage fee of $10.00 per day. Once storage fee exceeds the actual purchase price of the item, Boutiquia Auctions may exercise the right to re-auction.
ALL ITEMS ARE SOLD AS IS. ALL SALES ARE FINAL. NO RETURNS OR EXCHANGES ACCEPTED.
All disputes and claims arising out of or relating to events and actions covered herein, brought by or against us, shall be resolved by mediation or binding arbitration in accord with the procedures set forth below. This provision does not apply to claims brought by the Buyer directly against the Consignor, including, but not limited to any action brought pursuant to the rescission provisions noted above.
Though all descriptions and commentary are believed to be correct, neither the auctioneer nor the consignor makes any guarantee of the authenticity of the merchandise. Any descriptions, condition reports, and any other statements are our opinions and are not to be relied upon as facts. We try out best to describe listed items as precisely as possible based on the opinions and judgments of our clients and staffs. We do not claim to be experts in all sorts of antiques and artworks. No employees are authorized to make any warranties of any kind on behalf of Boutiquia Auctions. Potential buyers must rely only on their own inspection and judgement of the merchandise.
Boutiquia Auctions offers free previews and high-resolution photos for potential buyers to review and make their own conclusions about the piece. We strive to reflect the real conditions of our items through pictures. Wears and defects are normally shown with close-up images. All measurements are in centimeters(CM), instead of inches. If you need more images and condition reports, please do not hesitate to let us know. All questions are welcome before and during bidding. We will work with you the best we can to ensure your satisfaction.
NO GUARANTEE OF AUTHENTICITY FOR CHINESE STAMPS, COIN, PAPER CURRENCY AND/OR CHINESE PAINTINGS:
Description, illustrator, and conditions for Chinese stamps, coin, and/or paper currency are provided as a reference and are not guaranteed by Boutiquia Auctions. We also not guarantee any descriptions concerning Chinese paintings, including authentication, artist and the date of execution.
We accept payment methods listed on this auction (see below). We authorize 51BidLive to collect payment on certain payment methods.
We only accept payment by US credit cards on invoice amounts under $5000 USD. For payment of more than $5000 USD originated from US, we accept Cash, Personal Checks, Certified Checks and Bank Wire transfers. NO international credit cards accepted. ONLY US credit cards and wire transfers are accepted from international buyers. All payments shall be made in US Dollars.
For each wire transfer, there is a $30 Bank Fee. For PayPal Account outside the U.S., we will charge a 4.5% transaction fee. For each US credit card payment, there is a 3% transaction fee.
ALL PAYMENT MUST BE RECEIVED WITHIN 7 DAYS AFTER RECEIPT OF INVOICE, no later than 5 p.m.(PST) on the seventh(7) day. Invoices are sent to the winners normally within 2 business days. We will open disputes online if the buyer fails to pay within this period. If Boutiquia Auctions does not receive the full payment within 2 weeks, we will cancel the sale and re-offer the items. Boutiquia Auctions reserve the rights to cancel the sale and re-offer the items if payment is not cleared and will hold the bidder responsible for any loss or other fees or damages incurred (Buyers are required to pay a 20% of the hammer price as Liquidated damages). If the bidder refuses to take responsibility for any loss or other fees or damages incurred, the case will be transferred to the attorney and Collection Company for further actions.
Title transfers only when Boutiquia Auctions receive full and cleared payment of the purchase price and all associated fees. We serve the right to hold merchandise until payment clears. Buyers can only collect lots after their balance due is paid in full. Should payments be made by check or draft, lots will only be released after bank clearance.
No excuse will be accepted for non-payment, once the winning bid is
finalized. If you do not agree with the basic concepts and principles of
auctioning and are not ready to honor your commitments, please do not
bid.
